Geodd LLC
1007 N Orange St., 4th Floor, Suite #1382
United States
Website: geodd.io
Privacy contact: [email protected]
Security contact: [email protected]
Support contact: [email protected]
Legal notices: [email protected]
For purposes of these Terms, “Geodd,” “we,” “us,” or “our” means Geodd LLC.
These Terms should be read together with the following Geodd legal documents, which are incorporated by reference where applicable:
Customer is responsible for reviewing and complying with the policies applicable to Customer’s use of the Services.
“Agreement” means these Terms, any applicable Order, and any documents incorporated by reference.
“Customer” means the person or entity accepting these Terms, signing an Order, creating an account, accessing the dashboard, using an API key, or otherwise using the Services.
“Customer Data” means data, content, prompts, inputs, outputs, models, datasets, files, workloads, configurations, software, credentials, and other materials submitted to, processed through, deployed on, or generated through the Services by or on behalf of Customer.
“Customer Personal Data” has the meaning given in the applicable Data Protection Addendum.
“Documentation” means technical documentation, usage instructions, service descriptions, API references, and other materials made available by Geodd.
“Order” means an order form, service order, subscription order, statement of work, online order, quote, or other ordering document accepted by Geodd and Customer.
“Services” means Geodd’s AI infrastructure services, including Inferencing, Serverless Inferencing, Dedicated Inferencing, Dedicated GPU, Bare Metal Infrastructure, APIs, dashboard, documentation, support, and any other services described in an Order or made available by Geodd.
“Service Region” means the infrastructure region, hosting region, deployment region, or processing location selected by Customer or made available by Geodd for the applicable Services.
“Subscription Term” means the subscription or service period stated in an Order.
“Usage Data” means metadata, logs, usage records, billing records, status codes, model identifiers, timestamps, token counts, authentication metadata, and other operational information relating to use of the Services.
If there is a conflict between these Terms and an Order, the Order controls for the specific Services covered by that Order.
If there is a conflict between these Terms and the Data Protection Addendum regarding the processing of Customer Personal Data, the Data Protection Addendum controls.
If there is a conflict between these Terms and the Acceptable Use Policy regarding prohibited use, abuse, suspension, enforcement, or misuse of the Services, the Acceptable Use Policy controls.
If there is a conflict between these Terms and another incorporated policy, these Terms control unless the incorporated policy expressly states otherwise.
Subject to Customer’s compliance with the Agreement and payment of applicable fees, Geodd grants Customer a limited, revocable, non-exclusive, non-transferable, non-assignable, non-sublicensable right to access and use the Services during the applicable Subscription Term.
Customer may use the Services only for its internal business purposes or as otherwise expressly permitted in an Order.
Customer must comply with the Documentation, usage limits, technical restrictions, rate limits, and other requirements made available by Geodd.
Geodd may update, modify, improve, suspend, or discontinue features of the Services from time to time, provided that Geodd will not materially reduce the core functionality of paid Services during the applicable Subscription Term without reasonable notice, unless required for security, legal, abuse prevention, operational, or compliance reasons.
Geodd may provide one or more of the following Services.
Geodd may provide access to AI model inference services through APIs, endpoints, or related infrastructure.
Serverless Inferencing may involve shared inference infrastructure made available by Geodd for API-based model access.
Dedicated Inferencing may involve dedicated AI model endpoints or infrastructure allocated for Customer’s inference workloads.
Dedicated GPU services may involve access to GPU infrastructure allocated for Customer’s use, subject to the applicable Order.
Bare Metal Infrastructure may involve access to dedicated server or infrastructure resources, subject to the applicable Order.
Geodd may provide support, technical assistance, onboarding, configuration assistance, or other related services as described in an Order or Geodd’s support documentation.
Customer is responsible for all activity under its accounts, dashboard access, API keys, credentials, tokens, workloads, applications, and infrastructure.
Customer must:
Customer must not:
Geodd may disable, rotate, suspend, revoke, or require replacement of API keys, tokens, credentials, or access where necessary for security, abuse prevention, legal compliance, service protection, or suspected compromise.
Customer is responsible for:
Customer must not use the Services in a way that violates the Agreement, applicable law, third-party rights, Geodd’s Acceptable Use Policy, or the Documentation.
Customer must comply with Geodd’s Acceptable Use Policy, available at: Acceptable Use Policy.
Customer must not use the Services for unlawful, harmful, abusive, deceptive, unsafe, or disruptive purposes.
Prohibited uses include, without limitation:
Geodd may investigate suspected violations and take enforcement action as described in these Terms and the Acceptable Use Policy.
Unless expressly agreed in writing, Customer must not use the Services for workloads requiring dedicated contractual, regulatory, or compliance controls, including:
If Customer uses the Services for any regulated, sensitive, high-risk, or legally restricted use, Customer is solely responsible for ensuring that it has all required lawful bases, notices, consents, authorizations, permissions, safeguards, approvals, and contractual rights.
Geodd may suspend or restrict any use that creates a material legal, security, regulatory, operational, or compliance risk.
Customer is responsible for reviewing, testing, validating, and using outputs generated through the Services.
Geodd does not guarantee that AI outputs will be accurate, complete, reliable, lawful, safe, non-infringing, or appropriate for Customer’s intended use.
Customer is responsible for:
Customer must not represent AI outputs as human-generated where disclosure is required by law or where failure to disclose would be deceptive.
For AI model API services, Geodd processes prompts, inputs, outputs, request bodies, and response bodies transiently to provide the requested inference response.
Unless separately agreed in writing, Geodd does not store:
Geodd does not use API data for model training and does not conduct human review of prompts or outputs by default.
Geodd may retain limited metadata for billing, usage measurement, security, troubleshooting, service operation, fraud prevention, legal, and compliance purposes as detailed in our Data Handling page.
Where Geodd processes Customer Personal Data as a processor on behalf of Customer, Geodd’s Data Protection Addendum applies and is incorporated into these Terms.
Geodd’s Data Protection Addendum is available at: geodd.io/legal/data-protection-addendum
Customer is responsible for ensuring that:
Geodd acts as an independent controller for account, billing, payment, usage, support, security, legal, marketing, website, and administrative data processed for Geodd’s own business purposes, as described in Geodd’s Privacy Policy.
Geodd may use cookies and similar technologies in connection with its website, dashboard, and related online services.
Geodd’s Cookie Policy is available at: geodd.io/legal/cookie-policy
Customer and users are responsible for reviewing cookie choices and settings made available by Geodd.
Geodd LLC is established in the United States.
Where Geodd offers Customer a choice of Service Region, Customer is responsible for selecting the region appropriate for its workloads, users, data, legal obligations, and data protection requirements.
For EU customers, API inference is hosted in EU data center infrastructure by default. EU/UK customers may also choose non-EU infrastructure, in which case API requests may be routed outside the EU/UK for inference processing.
If Customer selects or enables non-EU, non-UK, or non-adequate infrastructure, Customer acknowledges and instructs Geodd to transfer and process Customer Data in that selected region for the purpose of providing the Services.
Support and administrative access may occur from Geodd operational locations where necessary for support, security, debugging, service operations, billing, legal, compliance, abuse prevention, and fraud prevention.
Where personal data is transferred to or accessed from a country that has not been recognized as providing an adequate level of protection, Geodd uses appropriate transfer safeguards as described in its Data Protection Addendum and International Data Transfers page.
Geodd maintains technical and organizational measures designed to protect the Services and Customer Personal Data.
Geodd may update its security measures from time to time, provided that Geodd will not materially reduce the overall level of protection for Customer Personal Data during the applicable Subscription Term.
Customer is responsible for securing Customer-controlled accounts, API keys, credentials, workloads, models, datasets, applications, systems, software, configurations, and access permissions.
No method of transmission or storage is completely secure. Geodd does not guarantee that the Services will be uninterrupted, error-free, or free from all security risks.
For Dedicated GPU and Bare Metal Infrastructure, Customer may have direct control over workloads, applications, models, datasets, credentials, operating environments, access permissions, and network exposure.
Customer is responsible for:
Customer must not use Dedicated GPU or Bare Metal Infrastructure to host, run, train, generate, or distribute prohibited content, malware, abuse infrastructure, unauthorized surveillance systems, or unlawful workloads.
Customer has no right to physical access to data centers, hardware, racks, devices, facilities, or physical infrastructure used to provide the Services unless expressly agreed in writing by Geodd.
Geodd may use third-party suppliers for physical hardware, rack space, power, cooling, connectivity, physical maintenance, and physical security.
Geodd does not treat physical infrastructure suppliers as subprocessors unless they process Customer Personal Data on behalf of Geodd.
Physical infrastructure suppliers are not treated as subprocessors where they do not have logical, administrative, operational, support, storage, backup, monitoring, encryption-key, or readable access to Customer Personal Data, workloads, prompts, outputs, logs, backups, storage, or runtime environments.
Geodd’s Subprocessor List is available at: geodd.io/legal/subprocessors.
Unless expressly agreed in an Order, Geodd does not provide Customer workload backup, model backup, dataset backup, file backup, or disaster recovery services.
Customer is responsible for maintaining independent backups of Customer-controlled data, models, datasets, workloads, files, configurations, software, credentials, and outputs.
Geodd may maintain limited backups of account, user, usage, billing, or operational data as described in the Privacy Policy and Data Protection Addendum.
API prompts, API inputs, API outputs, completions, API request bodies, and API response bodies are not stored by default and are not available for export, correction, backup, restoration, or deletion after processing.
Geodd may provide support as described in an Order, the Documentation, or Geodd’s support materials.
Support does not include legal, compliance, regulatory, medical, financial, or professional advice unless expressly agreed in writing.
Geodd may access limited account, usage, technical, operational, or support information as reasonably necessary to provide support, investigate issues, secure the Services, debug, operate the Services, comply with law, or enforce the Agreement.
Geodd will use commercially reasonable efforts to provide the Services in accordance with the applicable Order.
Any uptime commitment, support response commitment, restoration commitment, service credit, maintenance window, or service level applies only if expressly stated in an Order or separate service level agreement.
Geodd may provide estimated restoration windows or support timelines, but those estimates are not guarantees unless expressly stated in an Order or service level agreement.
Geodd is not responsible for downtime, delay, loss, degradation, or unavailability caused by:
Geodd may offer free, trial, beta, preview, experimental, evaluation, or pre-release services.
These services are provided “as is” and “as available,” without warranties, service levels, support commitments, or availability commitments.
Geodd may modify, suspend, limit, or discontinue free, trial, beta, preview, experimental, evaluation, or pre-release services at any time.
Such services may be subject to additional restrictions, lower rate limits, limited regions, reduced support, or different features.
Customer should not use free, trial, beta, preview, experimental, evaluation, or pre-release services for production, regulated, sensitive, high-risk, or business-critical workloads unless expressly authorized by Geodd in writing.
Customer must pay all fees and charges specified in the applicable Order.
Unless otherwise stated in an Order:
Past due amounts may be subject to a finance charge of 1.5% per month or the maximum rate permitted by law, whichever is lower, plus reasonable costs of collection.
Customer must notify Geodd of any good-faith invoice dispute before the payment due date and must pay any undisputed amounts on time.
Geodd may suspend access to any portion of the Services if amounts remain unpaid more than seven (7) days after the due date.
Geodd may suspend, restrict, throttle, block, disable, or limit Customer’s access to the Services, in whole or in part, if:
Where reasonable and legally permitted, Geodd will provide notice of suspension. Geodd may act without prior notice where immediate action is necessary.
Customer remains responsible for fees incurred before or during suspension unless otherwise required by law or expressly agreed in writing.
These Terms apply while Customer uses the Services or has an active account, Order, subscription, or outstanding obligation.
Either party may terminate an Order if the other party materially breaches the Agreement and fails to cure the breach within thirty (30) days after written notice, unless a shorter cure period is stated in the Order.
Geodd may terminate or suspend the Services immediately if:
Upon termination:
Customer may request account deletion by contacting [email protected] or by using deletion functionality made available in the Services.
Where Customer requests account deletion, Geodd will delete or deactivate the account within a reasonable period and, where applicable, delete associated account data within 30 days, except for records that Geodd is required or permitted to retain for legal, tax, billing, security, fraud prevention, dispute, compliance, or legitimate business purposes.
Billing and tax records may be retained for seven (7) years.
Security logs may be retained for twelve (12) months unless longer retention is required.
Support tickets may be retained for twelve (12) months unless longer retention is required.
Marketing records may be retained until unsubscribe plus two (2) years.
Marketing consent records may be retained for six (6) years.
Database backups may be retained on a 30-day rolling backup cycle.
API prompts, API inputs, API outputs, completions, API request bodies, and API response bodies are not stored by default and are not available for export, correction, deletion, backup, or restoration after processing.
As between the parties, Customer retains all rights, title, and interest in Customer Data, including Customer’s prompts, inputs, outputs, models, datasets, workloads, configurations, and inference results, subject to applicable third-party rights.
Customer grants Geodd a limited right to process Customer Data solely as necessary to provide, secure, support, operate, maintain, and improve the Services, comply with law, prevent abuse, enforce the Agreement, and perform obligations under the Agreement.
Geodd retains all rights, title, and interest in and to the Services, software, APIs, dashboard, systems, infrastructure, models made available by Geodd, documentation, technology, processes, know-how, optimizations, developments, improvements, modifications, derivatives, and related intellectual property.
Except for the limited rights expressly granted in these Terms, Geodd does not grant Customer any rights in Geodd’s intellectual property.
Customer may provide suggestions, ideas, requests, comments, or other feedback about the Services.
Geodd may use feedback without restriction or obligation, provided that Geodd does not disclose Customer Confidential Information in doing so.
The Services may include, depend on, interoperate with, or provide access to third-party services, models, software, networks, infrastructure, data centers, providers, or platforms.
Customer is responsible for complying with applicable third-party terms, model licenses, software licenses, data licenses, open-source licenses, and usage restrictions.
Geodd is not responsible for third-party services, models, software, networks, providers, platforms, or infrastructure except to the extent expressly stated in an Order.
Geodd may change third-party providers, subprocessors, infrastructure suppliers, models, or technical dependencies from time to time, subject to applicable contractual and data protection obligations.
“Confidential Information” means non-public technical, business, financial, security, operational, product, customer, pricing, roadmap, data, and other information disclosed by one party to the other that is marked confidential or should reasonably be understood to be confidential based on its nature or the circumstances of disclosure.
The Receiving Party must:
Confidential Information does not include information that:
The Receiving Party may disclose Confidential Information where required by law, court order, regulator, or governmental authority, provided that it gives prior notice where legally permitted and reasonably cooperates to limit disclosure.
Confidentiality obligations survive termination of the Agreement.
Customer audit rights relating to Geodd’s processing of Customer Personal Data are governed by the Data Protection Addendum.
Geodd may review or audit Customer’s records, systems, use of the Services, or other relevant information as reasonably necessary to confirm Customer’s compliance with the Agreement, including payment obligations, usage limits, license restrictions, and the Acceptable Use Policy.
Any audit will be conducted during normal business hours, with reasonable notice where practicable, and in a manner designed to minimize disruption, unless immediate review is necessary for security, abuse, legal, or compliance reasons.
Customer must retain records reasonably necessary to demonstrate compliance with the Agreement for the current calendar year plus three (3) additional years, unless a longer period is required by law or an Order.
During the Subscription Term and for twelve (12) months after termination or expiration, Customer must not knowingly solicit for employment or engagement any Geodd employee or contractor who was materially involved in providing the Services, except through general solicitations not targeted at Geodd personnel.
If Customer violates this section, Geodd may seek available legal and equitable remedies.
Geodd warrants that paid Services will substantially conform to the applicable Order and Documentation.
Geodd warrants that professional services, if any, will be performed in a professional and workmanlike manner.
Customer must notify Geodd of any warranty issue within thirty (30) days after the issue arises. Geodd’s sole obligation and Customer’s exclusive remedy for breach of this section is for Geodd to use commercially reasonable efforts to correct the nonconformity or, if Geodd cannot reasonably correct it, terminate the affected Services and provide a pro-rated refund of prepaid unused fees for the affected Services.
Except for the express warranties stated in these Terms or an Order, the Services are provided “as is” and “as available.”
To the maximum extent permitted by law, Geodd disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, reliability, accuracy, security, and error-free operation.
Geodd does not warrant that:
Customer is responsible for determining whether the Services are suitable for Customer’s intended use.
To the maximum extent permitted by law, Geodd’s total cumulative liability arising out of or relating to the Agreement will not exceed the fees paid or payable by Customer to Geodd for the affected Services during the twelve (12) months before the event giving rise to liability.
To the maximum extent permitted by law, Geodd will not be liable for:
The limitations in this section apply regardless of the legal theory, whether contract, tort, negligence, strict liability, statutory liability, or otherwise, and even if a party has been advised of the possibility of such damages.
Nothing in these Terms limits liability that cannot be limited under applicable law.
Customer will defend, indemnify, and hold harmless Geodd, its officers, directors, employees, contractors, providers, and representatives from and against any third-party claims, damages, liabilities, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
Geodd will provide reasonable notice of the claim, allow Customer to control the defense where appropriate, and reasonably cooperate at Customer’s expense. Customer may not settle any claim in a way that imposes liability or obligations on Geodd without Geodd’s prior written consent.
Geodd will defend Customer against a third-party claim alleging that the unmodified paid Services, as provided by Geodd and used in accordance with the Agreement, directly infringe a third-party intellectual property right.
Geodd’s obligations do not apply to claims arising from:
If the Services become or are likely to become subject to an infringement claim, Geodd may:
This section states Geodd’s entire liability and Customer’s exclusive remedy for third-party intellectual property claims.
Customer must comply with all applicable export control, sanctions, trade, and anti-boycott laws and regulations.
Customer must not use the Services:
Customer represents that it is not located in, organized under the laws of, or ordinarily resident in a jurisdiction subject to applicable sanctions or embargoes, and is not owned or controlled by a restricted party.
Geodd may suspend or terminate access if Geodd reasonably believes continued service would violate export control, sanctions, trade, or related laws.
The Services are intended for users who are at least eighteen (18) years old.
Customer represents that its authorized users are at least eighteen (18) years old or the age of majority in their jurisdiction, whichever is higher.
Customer must not permit children to access or use the Services unless expressly agreed in writing and supported by appropriate legal safeguards.
Customer may not use Geodd’s name, logo, trademarks, or branding without Geodd’s prior written consent.
Geodd may identify Customer as a customer only if Customer has given consent or where permitted in an Order.
Geodd may update these Terms or incorporated policies from time to time to reflect changes in law, Services, security practices, abuse patterns, vendors, operational practices, or business requirements.
If changes are material, Geodd will provide notice by reasonable means, such as through the website, dashboard, email, or other electronic notice.
Unless otherwise stated, updates become effective when posted or on the effective date stated in the notice.
Continued use of the Services after the effective date of updated Terms or policies constitutes acceptance of the updated terms, except where a signed Order expressly provides otherwise.
Notices to Geodd must be sent to the appropriate contact below:
Notices to Customer may be sent to the email address associated with Customer’s account, Order, billing contact, admin contact, or other contact information provided by Customer.
Customer is responsible for keeping account, billing, admin, legal, and security contact information accurate and up to date.
Email notices are valid unless applicable law requires another method.
Geodd is not liable for failure or delay caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, power failures, internet disruptions, network failures, data center failures, provider failures, supply chain issues, cyberattacks, denial-of-service attacks, and other events outside Geodd’s reasonable control.
These Terms and the Agreement are governed by the laws of the State of Delaware, without regard to conflict of law principles.
The parties agree that all disputes arising out of or relating to the Agreement will be resolved in the state or federal courts located in Delaware.
Each party consents to the personal jurisdiction and venue of those courts.
Customer may not assign or transfer the Agreement without Geodd’s prior written consent, except to a successor in connection with a merger, acquisition, corporate reorganization, or sale of substantially all assets, provided that the successor agrees to be bound by the Agreement.
Geodd may assign or transfer the Agreement in connection with a merger, acquisition, corporate reorganization, sale of assets, financing, change of control, or transfer of business operations.
Any attempted assignment in violation of this section is void.
The parties are independent contractors.
Nothing in the Agreement creates a partnership, joint venture, agency, fiduciary, employment, franchise, or exclusive relationship between the parties.
Neither party has authority to bind the other unless expressly agreed in writing.
If any provision of the Agreement is found unenforceable, that provision will be limited or modified to the minimum extent necessary so that it becomes enforceable.
If modification is not possible, the provision will be severed, and the remaining provisions will remain in full force and effect.
A party’s failure to enforce any provision of the Agreement does not waive that provision or any other provision.
A waiver is effective only if in writing and signed by the party granting the waiver.
The Agreement constitutes the entire agreement between the parties regarding the Services and supersedes all prior or contemporaneous agreements, understandings, proposals, representations, and communications regarding the Services.
Customer acknowledges that it has not relied on any statement, promise, or representation not expressly included in the Agreement.
Any provisions that by their nature should survive termination will survive, including provisions relating to payment obligations, confidentiality, intellectual property, data retention, disclaimers, limitation of liability, indemnification, audit, governing law, venue, notices, and miscellaneous provisions.
For support: [email protected]
For privacy questions: [email protected]
For security questions: [email protected]
For legal notices: [email protected]